CANCELLATIONS AND REFUNDS

All Bookings are non-refundable unless stated otherwise. Please contact us before opting out of our services. We would guide you in the most favorable manner as possible.

For U.S. bookings, if a ticket is cancelled within 24 hours of purchase, an administrative cancellation void fee will be charged. Also, a re-booking shall be subject to availability of seats. You can re-book a new reservation any time after you have canceled your original first time booking. Refund requests for airline ticket Bookings are subject to the airline rules and regulations of purchased tickets. In case of cancellation "Airline refund passenger directly, we are not involved and it takes 2-3 weeks for refund". All refund requests are processed in a sequential format. Once you have provided us with your cancellation request, we will then send you an email notification that your request has been processed.

Our service fees associated with any Booking are not refundable. Please note that we are dependent on the Travel Service Providers for receiving the requested refunds. Once the refund has been approved by the Travel Service Provider it may take additional time for this to appear on your credit card statement. Generally, all Travel Service Providers will charge a penalty for a refund. This entire process may take 15 business days from receipt of your request to receiving credit on your statement.

CHANGE FEES

All Bookings are non-refundable and non-transferable unless otherwise stated. If you need to make a change to your Booking and that change is allowed, please be advised that such change is subject to an applicable fee. In addition, there may also be supplementary fees and/ or difference of fare by the Travel Service Provider (airlines, hotels, cruise lines, etc.) which will be added to the total cost of your Booking.

Please be aware that once you have made a Booking, name changes are not permitted. If you find you need to change or correct the spelling of a name after you have made a Booking, you will have to cancel your original Booking if permitted and then make a new Booking with a new flight at the then-current rate using the correct spelling of the name. This will likely incur fees and penalties. There are few airlines which change name with $100-150 but there may be a relaxation as well. Contact the airlines for any such instance as well. Sometimes they charge fare difference too.

Therefore, it is imperative and your responsibility to verify the spelling of the names of all passengers before making your Booking.

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In the wake of the COVID-19 outbreak, we earnestly request you to stay connected with us for updates by airlines so your decisions concerning travel date changes and cancellations are well informed.

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